FAQ
Welcome to F319! If this is your first time shopping with us, we suggest you spend a few minutes reading this guide for a better shopping experience.
- ABOUT US
Fashion319 is an online platform that has products from much known and excellent quality suppliers in China. We promise to provide items with the best styles, prices, and customer service.
Different from other agent sites, we directly manage goods on our website and you do not need to find an agent for your order. We strive to offer you a comprehensive and coherent shopping experience with no complicated rules and processes.
Quality Assurance: We will email confirmation of the physical details of the product. Before the goods are sent overseas, you will receive six high-quality pictures of the goods for free, showing the front, back, and side details of the goods. Only after you are confirmed with those pictures, we will deliver it to you. However, if you do not respond to the QC email/message for over 48 hours, we have to start the shipping process.
Cost-Effective: spend the least money to buy the best quality products. F319 relies on strong relationships with domestic and foreign high-quality manufacturers to provide you with high-quality products at incredibly low prices.
Efficient customer service: Private customer service will be assigned to you on Whatsapp at your command. If you prefer a real person to speak with rather than contacting by email, please contact our WhatsApp provided below. We will always be here for any questions for both pre-sale and after-sale issues.
Customer service: F319cn@gmail.com
Quick Answers
HOW TO FIND
1. Bag and shoes could be found by typing their official item number(can be found on retail website) in our search bar
2. For other categories, you can select from the top bar
HOW TO PAY
We support payment - Paypal. This is just as convenient as you purchase in your country.
PAY WITH PAYPAL
1. SELECT “PAYPAL” ON THE PAYMENT PAGE
2. you will jump to another page to confirm the order number and amount. then you pay with paypal on next page.
3. we have full guidance on each page, don't worry
WE SUPPORT PAYPAL AS OUR PAYMENT METHOD. FOR THOSE WHO DO NOT HAVE A PAYPAL ACCOUNT, YOU CAN SIGN UP FOR ONE.
4.IF YOU NEED ANOTHER WAY TO PAY, PLEASE EMAIL THE LINK OF THE PRODUCTS TO US BY (F319cn@gmail.com), WE WILL SEND YOU A NEW PAYMENT LINK.
We only accept orders which the PayPal order address matches the delivery address on our website.
SIZING
We have Sizing Guide in the Product Details Page. If you have any questions about size, please directly leave a messgae on our website(by clicking green icon on right bottom corner) or contact our customer service team at F319cn@gmail.com